Privacy Policy for Bee Smart Pest Control LLC
Effective Date: September 20, 2024

Bee Smart Pest Control LLC (“Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.beesmart.buzz or use our services. By using our website or services, you agree to the terms outlined below.

1. Information We Collect
We collect and store personal data that you voluntarily provide when using our services. This data may include:

• Name
• Email address
• Phone number
• Physical address
• Payment information

This information is collected to:

• Schedule pest control services
• Process payments for services rendered
• Send SMS reminders regarding upcoming services
• Market seasonal pest control services to previous customers, with their consent

We do not collect non-personal information, such as IP addresses or browsing data, nor do we use cookies or other tracking technologies.

2. Use of Information
The personal information collected is strictly used for the following purposes:

• Service Provision: To fulfill our obligations related to the scheduling, delivery, and follow-up of pest control services.
• Payment Processing: To process payments securely through our cloud-based platforms, PestPac and WorkWave.
• Communications: To send appointment reminders and essential service updates.
• Quarterly Marketing (with Consent): We may send quarterly SMS marketing communications to previous customers regarding seasonal pest control services. You can opt out at any time.

3. Opting Out of Marketing Communications
You may withdraw your consent to receive quarterly SMS marketing communications at any time by:

• Responding to the SMS with an opt-out request.
• Contacting us via email at office@beesmart.buzz.

Upon receipt of your opt-out request, we will promptly update our systems to ensure no further marketing communications are sent.

4. Data Storage and Security
We store your data securely on cloud-based platforms provided by WorkWave, LLC and its software PestPac. These platforms employ state-of-the-art security measures, including encryption and PCI compliance, to protect your payment information and other personal data from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing services and complying with legal, tax, or regulatory requirements.

6. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties. The data collected is used solely for our internal purposes, including providing pest control services and processing payments through our secure platforms.

7. Cookies and Tracking Technologies
We do not use cookies, web beacons, or any other tracking technologies on our website. Your browsing activity is not tracked or stored by us.

8. Geographic Service Area
We provide services only to residents and businesses within the state of Connecticut, USA. As such, we are not subject to international privacy laws, including the General Data Protection Regulation (GDPR).

9. User Rights
You have the right to:

• Request access to your personal data.
• Request correction or deletion of inaccurate or incomplete information.
• Opt out of marketing communications.

Requests for data access or corrections should be submitted to office@beesmart.buzz.

10. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of the website or services following any changes constitutes your acceptance of such changes.

11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Phone: (860) 333-6288
• Email: office@beesmart.buzz